Learn how to modify or cancel your order before it ships.
If you need to amend or cancel your order, please note that Cloud Skin is not responsible for the amendment or cancellation of orders. Whether your order was placed through our checkout concierge or via affiliate links, the buyer has purchased directly from the supplier.
To amend or cancel your order, you should contact the supplier from which you made the purchase. Each supplier has different policies regarding order amendments and cancellations, so it's important to reach out to them directly for assistance.
If you are unsure which supplier you purchased from, we recommend searching your email inbox for your order receipt. This receipt will typically contain the supplier's contact information and details about their order amendment and cancellation policy.
If you need specific partner policies or contact details, we have compiled a list on our Concessionaire Brands page.
Please reach out to the supplier directly to initiate the amendment or cancellation process for your order. They will provide you with the necessary steps to resolve the issue.