Learn about import duties and how they may affect your order on Cloud Skin.
Cloud Skin does not handle or collect import duties for items purchased on the platform. Any import duties fees are determined by your local customs office once your order arrives in your country.
Yes, depending on your location and the policy of the retailer, you may be liable to pay import duties on your items. You can check the retailer's full duties policy by visiting their website, which can be found on the product page of Cloud Skin.
Your local customs office will calculate the exact duties once the item has arrived in your country and inform you of the amount you need to pay. These duties are usually paid directly to the courier company. Cloud Skin will display an estimated duties amount for your order on the checkout page. However, please note that this is an estimate, and the actual duties charge may differ. If you're redirected to the retailer's checkout page, this information should be found there as well.
If you are required to pay duties, you will be contacted by your local customs office once your order has been shipped.
If you have questions about import duties or how they may affect your order, please contact our Customer Care team at help@cloudskin.co.uk.